Privacy Policy

HCM Diamonds knows that you care about the information that you share with us and your privacy is of utmost importance to us. HCM Diamonds is committed to respecting and protecting all the private information that you provide to us. Our Privacy Policy describes what information we collect, how we collect the information and how we use your personal information. This privacy policy is made part in our Terms and Conditions. By visiting hcmdiamonds.com, you are accepting our Privacy Policy. This privacy policy may be updated periodically, and you are advised to check for any modifications from time to time.

How and What we Collect

You can visit our website anytime without giving us any of your personal information. However, if you do share any of your personal information, please know that we are the sole owners of that information and that we do not sell or share your information. We may use the information you provide only in ways described in this policy here. We may collect your information directly in person, on our website, social media channels, at our events, or over the phone. Following is the type of information we may collect –

  • Contact information ( including your name, telephone number, email address, postal address);
  • payment information (Paypal information, credit card information, delivery/ billing address);
  • photographs, comments, testimonials, or any other information you may provide;
  • date of birth, wedding anniversary, occupation, personal or professional interests;
  • information you may provide while referring other friends and family to us

We may collect data that is publicly available, for instance any information you share on a public forum ( e.g, a blog or social media). This information can be read and collected by us or others, and could be utilized to personalize your experience. You are responsible for information you share on publicly available forums.

In addition, like other websites, we may collect information via automated means, such as “cookies”  when you visit our website, open our emails or interact with any HCM Diamonds relates tools. “Cookies” are unique identifiers that are transferred to your hard drive with your permission. If you prefer, you can modify your settings on your web browser. You can prevent the browser from accepting new cookies, or disable cookies altogether. Disabling cookies may affect the functionality of this Site and we do recommend that you leave them turned on. Cookies enable us to identify your browser characteristics, analyze the webpage flow, remember your preferences, for instance by storing the items in your cart in between visits and deliver a better shopping experience to you. It helps us in obtaining statistical information on our website traffic. Cookies DO NOT give us access to your computer or any information about you.

Third party apps, tools, widgets an plug-ins on our websites such as facebook may also use automated tools to collect information pertaining to your interaction with these features. This information is collected directly by the feature providers and are subject to the privacy policy or notices of these providers. HCM Diamonds is not responsible for these providers policies and we encourage you to be familiar with their privacy policies as well.

Our Site and Children

Our website is meant to be used for people atleast 18 years or older. We do not knowingly collect any personal information from children under 13 years without permission from a parent or guardian.

How we use your Information

  • To process and fill you order – The information we collect when you make a purchase with HCM Diamonds- most notably your shipping and payment information will be used to process that order. We may use your shipping address to mail you any promotions, specials or invitation to any of our events.
  • To improve our products and services – We may use your information to make our Site better and to customize your experience with us and to understand your preferences. We may use your information for internal research on our users demographics, interests, and improve the effectiveness of our Site and any marketing programs.
  • For Marketing Purposes – When you sign up to be on our email list or when you create an account with us, we may send you information about special offers, events, invites, new products or services or any other information we think maybe useful to you.
  • To partners, affiliates and service providers – We may share your information with authorized third party partners, agents and contractors. For example, to process your shipping, we will be sharing your name and address with the shipping company. Your information will also be shared with the credit card processing companies to process your payments. Examples of other third parties, we may share information with may include: webhosting companies, e-mail service providers, our jewelers and loose diamond and gemstone suppliers. These third parties will only be provided the information needed to fulfill your order or to perform their needed function. They are not authorized to use any of your personal information for any other purpose other than the purpose assigned by HCM Diamonds.
  • Feedback and Testimonials – If you provide feedback or testimonials on our website or any other HCM Diamonds related channel (e.g, facebook, yelp, instagram), we may post your feedback or testimonial including personal information on our website or use it for marketing and for any promotional materials.
  • Legal Compliance – We may disclose information we collect, when we believe it be to appropriate to comply with law; to enforce any applicable terms and conditions or any other agreements, to facilitate any changes in our business, or to protect rights, property, safety of our company, our clients or others.

Security Measures

We use reasonable measures to keep secure the information you share with us. These measures include administrative, technical and physical safeguards to protect your personal information. However, no e-commerce solution, website or application is completely secure. While we put the measures to safeguard your data, you are responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Your Choices/Opt Out

You can opt out of receiving our emails, or standard mail by contacting us and requesting to do so. You may request access to the personal information we have about you, and request it to be corrected, amended or deleted by contacting us. We respect and honor your preferences, and will apply your preferences going forward. Please know that opting out does not affect our communication with your regarding your current or future orders.

Questions/Concerns

If you have any questions about our privacy policy, please email us at info@hcmdiamonds.com or call us at 510-996-2097